Dr Suzanne Regan
Suzanne Regan works as an consultant researcher and is a Visiting Senior Research Fellow in the Department for Organization Work and Technology, Lancaster University Management School. She has a background in child welfare work and began her career as a district officer in the NSW Department of Youth and Community Services in the mid 1970s. She has experience at senior levels in management, policy development and academic work.
She has qualifications in Education (Diploma and MA) and in Organizational Behaviour and Analysis (MA and PhD). As an applied practice researcher Suzanne has researched organizational practices and developed unique methodologies for using video recorded data to represent and analyse what actually happens in practice. To date she has worked in over thirty local and health authorities in the UK, Ireland and Australia. In the early nineties she was responsible for producing one county’s first community care and joint commissioning plan. Her doctoral work examined the implications of market –led reform in welfare while her involvement for over six years in a local charity enabled her to analyse the implications of the reforms for voluntary organizations at first hand. Together with her colleague Professor David Thorpe she has been successful in assisting a number of authorities to measurably improve the outcomes of their children’s services programmes